City of Lakeland Improves Flood Prevention Capabilities with IoT Technology from Sensus

Florida utility deploys smart solutions to monitor lake levels

Raleigh, NC – June 6, 2017 – For scientists at the City of Lakeland, Florida, manually monitoring lake levels to prevent flooding is a time-consuming, resource-draining task, especially during the nearly four-month rainy season.

“Maintaining balanced water levels is critical to avoid flooding in residential areas and conserve enough water for the dry season,” said Laurie Smith, manager of the City of Lakeland’s Lakes and Stormwater Division. “Our technician has to drive back and forth between 11 lakes and make sure the levels don’t get too high.”

The city’s staff knew they needed a better way to monitor water levels, and turned to Sensus, a Xylem brand, to make this goal a reality using innovative Internet-of-Things (IoT) technology. Offering unprecedented capabilities for advanced connectivity, IoT has municipalities and communities rethinking the potential for using existing and future investments in technology–such as the FlexNet® communication network–to improve the lives of the citizens they serve.

A long-time Sensus customer, the Lakeland team leveraged their investment in the FlexNet system to create remote water monitoring stations at two lakes using the Sensus® Smart Gateway sensor interface.

“Our FlexNet system had all we needed to build a remote monitoring solution, allowing us to reap tremendous cost savings from not having to implement new infrastructure,” said Smith.

With Smart Gateway and the FlexNet system, the City of Lakeland’s scientists are now able to collect water level data remotely in real time. Technicians can identify when lakes are at risk for flooding and drive directly to the affected lakes to open or close the installed flood control structures, saving time and operational costs.

“Initially, we weren’t sure if the solution was going to be accurate enough, but it exceeded our expectations,” said Smith. “We also appreciate how easy it was to use. We’re lake scientists, not technology people, and we’ve been able to quickly and seamlessly use the technology to improve our monitoring capabilities.”

With the successful pilot of the solution at two of the city’s lakes, the team now looks forward to deploying remote monitoring at the remaining nine lakes.

“The monitoring process used to take up the majority of our technician’s time during the work week, but now that time has been reduced dramatically,” said Smith. “We’re extremely pleased with the results of the pilot and are looking forward to having this system installed at all our lakes.”

About Sensus

Sensus helps a wide range of public service providers—from utilities to cities to industrial complexes and campuses—do more with their infrastructure to improve quality of life in their communities. We enable our customers to reach farther through the application of technology and data-driven insights that deliver efficiency and responsiveness. We partner with them to anticipate and respond to evolving business needs with innovation in sensing and communications technologies, data analytics and services. Learn more at and follow @SensusGlobal on Facebook, LinkedIn and Twitter.

About Xylem

Xylem (XYL) is a leading global water technology company committed to developing innovative technology solutions to the world’s water challenges. The Company’s products and services move, treat, analyze, monitor and return water to the environment in public utility, industrial, residential and commercial building services settings. Xylem also provides a leading portfolio of smart metering, network technologies and advanced infrastructure analytics solutions for water, electric and gas utilities. The Company’s more than 16,500 employees bring broad applications expertise with a strong focus on identifying comprehensive, sustainable solutions. Headquartered in Rye Brook, New York with 2017 revenue of $4.7 billion, Xylem does business in more than 150 countries through a number of market-leading product brands.
The name Xylem is derived from classical Greek and is the tissue that transports water in plants, highlighting the engineering efficiency of our water-centric business by linking it with the best water transportation of all – that which occurs in nature. For more information, please visit us at


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